Meet Natacha Rodrigues – Founder of the Luxurious Hair Lounge

I’m Natacha Rodrigues, my love for hair started at a very young age. At just 16, I made my first wig, and from that moment, I knew I was destined to become a hairstylist. Hair has always been more than just styling for me—it’s a way to empower people, boost confidence, and express individuality.

After years of honing my skills and working with clients, I turned my passion into a business. In 2022, I founded Luxurious Hair Lounge with a clear vision: to provide premium, personalized hair solutions that make a real difference in people’s lives. Every service I offer is designed to make my clients feel beautiful, confident, and cared for.

At Luxurious Hair Lounge, I specialize in:

  • Sew-Ins – for flawless, long-lasting styles
  • Custom Wig Installations – seamless and professional
  • Ponytails – sleek, chic, and versatile
  • High-Quality Hair Sales – including raw and virgin hair

I’m committed to using only the best products and techniques, paying attention to every detail, and giving my clients a luxurious, personalized experience. For me, hairstyling is not just a job—it’s a passion and a way to connect with people, celebrate beauty, and bring their vision to life.


I can’t wait to meet you, hear your hair goals, and help you achieve your perfect look!

With love,

Natacha Rodrigues

Frequently Asked Questions (FAQ)

Orders and payment

How do I place an order?

Select your desired items, choose size, color, and quantity, then contact us via Instagram, WhatsApp, or email to finalize your order.


Can I pay in installments?

Yes! Installment payments are available only through PayPal or Klarna. Your order will be shipped once the final payment is completed.


What payment methods do you accept?

We accept iDeal, Visa, PayPal, Klarna, and more.
After the check-out u can find the list of payments methods.

Can I cancel or change my order after payment?

Contact us as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but changes may not be possible once the order is processed.

Shipping- and delivery information

How long does shipping take?

Shipping typically takes 6 to 9 days, but delivery times may vary depending on your geographic location.

Do you offer international shipping?

Yes! We offer worldwide shipping, including DOM-TOM regions.

Can I track my order?

Absolutely! Once your order is placed and paid, you will receive a tracking number so you can monitor your package at any time.


What should I do if my order is delayed?

If your order is delayed, please contact us with your order details, and we will assist you in tracking it down.

Customs & Import Fees
For international orders, customs duties or import fees may apply depending on your country’s regulations. Typically, these fees range between €7 and €11.

Please note that these charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking your country’s customs rules before placing your order to avoid unexpected charges.

Product quality

What is the difference between raw hair and virgin SDD hair?
Raw hair is unprocessed and comes directly from donors, maintaining its natural state. Virgin SDD hair, on the other hand, has been minimally processed but is still high-quality and retains its natural attributes.

How long does your hair last?
With proper care, our hair extensions can last anywhere from several months to a few years, depending on the type of hair and how well they are maintained.

Can I dye or style the hair extensions?
Yes, our hair extensions can be dyed and styled. We recommend using professional products and consulting a stylist for best results.

How do I care for my hair extensions?
To ensure longevity, wash your extensions gently with sulfate-free shampoo, avoid excessive heat, and store them properly when not in use.

Salon appointments

How can I book an Appointment ?

Booking your appointment at Luxurious Hair Lounge is quick and easy!

  • Visit our online booking site [insert link here] to choose your service, preferred date, and time.
  • Once your appointment is confirmed, you will receive a confirmation email with all the details.

Please note: All appointments must be booked through our online system. If you have any questions about booking, you can contact us on Whatsapp.

What hair treatments do you offer?

We offer a range of services including sew-ins, ponytails, braids, and wig installations. For a full list of services, please check our website or contact us directly.

Can I bring my own hair for an install?

Yes! You are welcome to bring your own hair for an install. Please let us know in advance so we can prepare accordingly.We do not work with synthetic hair, Aliexpress hair, or Amazon hair. For the best results, please provide high-quality hair.

What if I need to reschedule or cancel my appointment?

If you need to reschedule or cancel, please contact us as soon as possible. We will do our best to accommodate your request.

Returns & Support

Can I return or exchange my order?

We accept returns or exchanges within a specified period, provided the items are in their original condition. Please check our Return Policy for full details.

What if I receive a defective product?

If your product is defective, please contact us immediately with your order details. We will resolve the issue as quickly as possible.

How can I contact you with questions or issues?

You can reach out via our website contact page or email. We’re here to help!

QUESTIONS? CONTACT US!