Terms of service

Terms of Service 

 

By using the website or services of Luxurious Hair Pro, you agree to the following terms. Please read them carefully before placing an order.


Orders

 

  • orders are subject to availability and approval.
  • We reserve the right to cancel or refuse any order if necessary.
  • Prices and promotions are subject to change without notice.

 

 

Payment

 

  • Full payment is required at the time of order.
  • We accept the payment methods listed on our website.
  • Orders will only be processed once payment is confirmed.

 

 

Shipping

 

  • Orders for in-stock hair are typically processed and shipped within 3 business days after payment.
  • Some orders may be placed after your order and can take up to 7 business days to process and ship.
  • We are not responsible for delays caused by the carrier or customs.

Return & Refunds

 

 

  • Unused and unopened hair products are eligible for a refund within 30 days.
  • Opened or used products are only eligible for store credit.
  • Return shipping costs are the responsibility of the customer, and original shipping fees are non-refundable.
  • Defective or incorrect products must be reported within 48 hours of delivery via Luxurioushairpro@gmail.com.


 

Warranty

 

  • We guarantee the quality of our products upon receipt, provided they are handled correctly and not damaged by use.
  • We are not responsible for damage caused by installation, styling, or chemical treatments after delivery.


Liability

 

  • Luxurious Hair Pro is not liable for any loss or damage resulting from the use of our products.
  • We are not responsible for allergic reactions; always check product descriptions and ingredients.


Intellectual Property

 

  • All content on our website, including images, logos, text, and videos, is the property of Luxurious Hair Pro and may not be used without permission.


Customer Service

 

  • For questions, complaints, or support, contact us at Luxurioushairpro@gmail.com.
  • We aim to respond to all inquiries within 48 hours.


 

Agreement

 

  • By placing an order or using our website, you agree to these Terms of Service.
  • Luxurious Hair Pro reserves the right to modify these terms at any time without prior notice.